Privacy Policy

Who we are

This website is operated by MIRAD Group, a Dubai-based consultancy. We help Canadian citizens and residents set up and manage businesses in the UAE.

What data we collect

• Contact details (name, email, phone) when you submit a form or request a consultation.
• Enquiry details you provide (service interest, business context, requirements).
• Technical/usage data (IP address, device/browser information, basic analytics signals).
• Communications (messages and feedback) if you contact us by email or messaging apps.

How we use your data

• to respond to enquiries and provide requested information;
• to schedule consultations and deliver services (where applicable);
• to maintain the security and performance of the website;
• to improve content and user experience.

Lawful bases (PIPEDA)

Where Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) applies, we collect, use and disclose personal information only for purposes that a reasonable person would consider appropriate, and with your consent where required.

Sharing your data

We may share data with service providers who help us operate the website and communicate with you (e.g., hosting, email, analytics), and with professional advisers where needed. We do not sell personal data.

International transfers

Some service providers may process data outside Canada. Because MIRAD Group is headquartered in Dubai, personal information may also be accessed in the UAE. Where required, we use appropriate safeguards to help protect your data.

Retention

We keep personal data only for as long as necessary for the purposes described above, or as required by law.

Your rights

Depending on your location and applicable laws, you may have rights to access, correct, delete, or restrict the processing of your personal data, and to object to certain processing.

Cookies and analytics

We may use essential cookies and basic analytics to keep the site running and understand usage. See our Cookie Policy for details.

Contact

To contact us about privacy, email info@mirad.ae.